At Fiberglass Sydney (fiberglasssydney.com.au), your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
By using our website, submitting an enquiry, or engaging our services, you consent to the practices described in this policy.
What Personal Information We Collect
We may collect the following types of personal information:
Full name
Email address
Phone number
Business name (if applicable)
Delivery or service address
Details of products/services you’re interested in
Any other information you choose to provide
We may also collect non-personal information such as browser type, device information, IP address, and pages visited for analytics and site improvement.
How We Collect Your Information
We collect your information in a number of ways, including:
When you submit a contact form or request a quote
When you send us an email or call us
When you engage our services
Through cookies and tracking tools when you browse our website
How We Use Your Information
Your personal information is used to:
Provide you with the products or services you requested
Respond to enquiries and provide quotes
Communicate updates, promotions, or service notices
Improve our website and customer experience
Fulfil legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Third-Party Services
We may use third-party tools or service providers (e.g. website hosting, email marketing, Google Analytics) who may process your data in order to help us operate effectively. These third parties are required to comply with applicable privacy laws and handle your data securely.
Cookies and Tracking
Our website uses cookies to enhance your experience and collect usage data. Cookies help us:
Understand how visitors use our website
Improve site functionality
Offer tailored content and marketing
You can choose to disable cookies via your browser settings.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. These include secure servers, encryption, and restricted access to personal data.
However, no internet-based service is completely secure. While we strive to protect your information, we cannot guarantee 100% security.
Accessing or Updating Your Information
You have the right to request access to the personal information we hold about you and request corrections if necessary. To make a request, please contact us using the details below.
Links to Other Websites
Our website may contain links to third-party sites. Please note that we are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. The updated version will be posted on this page with the revised date.
Contact Us
If you have any questions about this Privacy Policy or wish to access, update, or remove your personal data, please contact:
Fiberglass Sydney
📍 Address: 10 Stonny Batter Rd Minto NSW – 2566
📧 Email: gaffoor@bigpond.com
📞 Phone: 0425 260 841
🌐 Website: https://www.fiberglasssydney.com.au